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Worried About Card Fraud? We Got You Covered.

Fraud activity tends to increase during vacations and holidays as criminals mimic banks, airlines, hotels, and delivery services in an effort to steal information or trigger quick financial decisions. Many scams appear as urgent text messages, unsuspecting emails, fake booking confirmations, or notices designed to pressure on individuals into clicking links or sharing sensitive information.

That’s why we offer services and protection features designed to help members stay in control no matter where summer takes them.

Stay in Control with Card Controls

Whether you’re road tripping up the coast or heading overseas, our enhanced card controls make it easy to travel with confidence:

  • Set travel notices so your card works seamlessly wherever you are
  • Instantly lock or unlock your card if it’s misplaced
  • Receive real-time alerts based on spending habits and location
  • Restrict purchases by category to help manage vacation spending
  • Report a lost card and order a replacement directly from your phone

Unusual Activity or Lost Card?

If unusual card activity is detected, we’ll notify you by text message, phone call, and email so you can quickly verify transactions and remove any temporary hold on your card. If you lose your card while on vacation, we’ve got you covered! Your card can be disabled immediately, and a new digital card can be issued shortly, so you can continue to buy with ease.

To learn more, watch our: Security Videos on How to Protect Yourself.

Or, to learn more about how to protect your account, visit Protecting Your Information. 

And remember, E-Central will NEVER ask you to share unsolicited personal or banking information.

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