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Email, phone or in person, we're here for you.

E-Central representatives are available by phone Monday through Friday, 8:00 a.m. to 5:30 p.m.

Email

info@ecentralcu.org

Note: For documents with sensitive or personal information, please use our Secure File Transfer option. See below.

Member Services

626.799.6000

Teller-Phone

626.799.6222

Fax

Department Contact Number
Member Services 626.799.6950
Mortgage Department 626.403.9809
Consumer Loan Department 626.403.9427           
New Accounts Department 626.403.9807

Debit Card

Department Contact Number
Card Activation & PIN Select (24/7)  800.992.3808
Lost/Stolen/Fraud (24/7)  ​833.357.0022
Dispute a Charge  833.357.0022
Other: Travel, PIN Rest, & All Other (24/7)  ​833.357.0022
Member Service (M-F, 8:00 am to 5:30 pm) ​626.799.6000
​Digital Wallet (i.e. Apply Pay) Registration 844.646.5465

Credit Card

Department Contact Number
Cardholder Services (US Toll Free)            888.999.3352
Dispute a Charge  888.999.3352          
Fraud 888.999.3352
Lost/Stolen 888.999.3352
International Cardholder Services  531.233.6390
   

Corporate Office

Pasadena Office
990 S. Fair Oaks Ave.
Pasadena, CA 91105

Secure File Transfer

 

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