E-Central CU » Questions & Answers

Membership Questions

Am I eligible for membership?
How can I become a member?
How much will membership cost?
Who do I make my initial check out to?
Are there any regular fees or dues for membership?
Can my family members/relatives/friends join?
How do I add/remove a joint owner?
How can I sign up for other accounts or services?
How soon will my account be active?
If I switch jobs in the future, am I still a member?
When and how will I get statements for my accounts?
How can I change the address or phone number on my account?
What is my P.I.N. and what does it do?
Can I change my P.I.N.?
How can I end my membership with E-Central?

Am I eligible for membership?
If your employer offers our Credit Union as a benefit, or if you are currently a member of another credit union, you're eligible. If you are unsure whether your employer offers E-Central, check with your Human Resources Department or call us at 626.799.6000. Click here to find out about family members.

How can I become a member?
You can get a Membership Application by filling out our Request Form, or by calling Member Services at 626.799.6000 to request one by mail.

How much will membership cost?
The cost of our basic membership package is only $30. This is made up of a one-time application fee of $5, and $25 that will be the minimum balance in your Membership Savings account. If you apply for other accounts, like a Checking account, there will be an additional opening deposit.

Who do I make my initial check out to?
Please make your check out to "E-Central Credit Union".

Are there any regular fees or dues for membership?
No. There is a one-time fee of $5 when you first become a member, and that's it.

Can my family members/relatives/friends join?
Yes, as long as you are currently a member, your family and relatives are eligible. When completing our Membership application, they'll need your signature in the "Qualification for Membership" section. Once they've joined, they'll have all the benefits of membership at E-Central. Only those related to you are eligible.

How do I add/remove a joint owner?
If you are applying for membership, they need to add their information and signature to the back of your application, and you're set. If you are already a member, please contact us or fill out our Request Form to receive a Membership application. There are two ways to remove a joint owner: If possible, they can sign our Waiver of Joint Ownership, after which you can fill out a new Membership Application. If it is not possible to get their signature, we can close the account completely and open a new one in your name. Please call 626.799.6000 for more info.

How can I sign up for other accounts or services?
Visit our Printable Forms section to download the application for any account or service, or call us at 626.799.6000 and we'll mail it to you.

How soon will my account be active?
Once we receive your application, please allow 7 business days while we add you to our Member database.

If I switch jobs in the future, am I still a member?
Yes. As long as your account remains in good standing (as with regular membership), you can be a member of E-Central for life.

When and how will I get statements for my accounts?
If you have a Savings account only, statements are mailed each quarter (3 months) to your primary address. If you have a Checking or Money Market account, statements are mailed monthly. You can also request a statement at any time for a charge of $3 by mail by calling 626.799.6000.

How can I change the address or phone number on my account?
For your security, we request that address or phone number changes be made in writing. Please write us a letter with your Account Number, Name, change of address, and your signature. You can send it by mail or fax to one of our office locations.

What is my P.I.N., and what does it do?
Your P.I.N. gives you free access to our Teller-Phone Audio Response service. If you've signed up for E-Central membership, you will receive a notice in the mail with your new PIN within 7 business days. If you haven't received it or don't remember it, give us a call at 626.799.6000.

Can I change my P.I.N.?
Unfortunately, because of the volume of members we serve we are unable to provide custom PIN numbers.

How can I end my membership with E-Central?
If you wish to cancel your membership, please write us a letter with your Account number, name, request to close, and your signature. Please include a copy of your Driver's License. You can send it by mail or fax to one of our office locations. Once we receive it, we'll send you the remaining balance in all your accounts in a closing check to your primary address. Please note that if you have any outstanding Visa or Loan balances, your Membership Savings cannot be closed until they are paid off.


	Membership Questions Am I eligible for membership? How can I become a member? How much will membership cost? Who do I make my initial check out to? Are there any regular fees or dues for membership? Can my family members/relatives/friends join? How do I add/remove a joint owner? How can I sign up for other accounts or services? How soon will my account be active? If I switch jobs in the future, am I still a member? When and how will I get statements for my accounts? How can I change the address or phone number on my account? What is my P.I.N. and what does it do? Can I change my P.I.N.? How can I end my membership with E-Central? Am I eligible for membership? If your employer offers our Credit Union as a benefit, or if you are currently a member of another credit union, you're eligible. If you are unsure whether your employer offers E-Central, check with your Human Resources Department or call us at 626.799.6000. Click here to find out about family members. How can I become a member? You can get a Membership Application by filling out our Request Form, or by calling Member Services at 626.799.6000 to request one by mail. back to top How much will membership cost? The cost of our basic membership package is only $30. This is made up of a one-time application fee of $5, and $25 that will be the minimum balance in your Membership Savings account. If you apply for other accounts, like a Checking account, there will be an additional opening deposit. Who do I make my initial check out to? Please make your check out to "E-Central Credit Union". Are there any regular fees or dues for membership? No. There is a one-time fee of $5 when you first become a member, and that's it. back to top Can my family members/relatives/friends join? Yes, as long as you are currently a member, your family and relatives are eligible. When completing our Membership application, they'll need your signature in the "Qualification for Membership" section. Once they've joined, they'll have all the benefits of membership at E-Central. Only those related to you are eligible. How do I add/remove a joint owner? If you are applying for membership, they need to add their information and signature to the back of your application, and you're set. If you are already a member, please contact us or fill out our Request Form to receive a Membership application. There are two ways to remove a joint owner: If possible, they can sign our Waiver of Joint Ownership, after which you can fill out a new Membership Application. If it is not possible to get their signature, we can close the account completely and open a new one in your name. Please call 626.799.6000 for more info. How can I sign up for other accounts or services? Visit our Printable Forms section to download the application for any account or service, or call us at 626.799.6000 and we'll mail it to you. back to top How soon will my account be active? Once we receive your application, please allow 7 business days while we add you to our Member database. If I switch jobs in the future, am I still a member? Yes. As long as your account remains in good standing (as with regular membership), you can be a member of E-Central for life. When and how will I get statements for my accounts? If you have a Savings account only, statements are mailed each quarter (3 months) to your primary address. If you have a Checking or Money Market account, statements are mailed monthly. You can also request a statement at any time for a charge of $3 by mail by calling 626.799.6000. back to top How can I change the address or phone number on my account? For your security, we request that address or phone number changes be made in writing. Please write us a letter with your Account Number, Name, change of address, and your signature. You can send it by mail or fax to one of our office locations. What is my P.I.N., and what does it do? Your P.I.N. gives you free access to our Teller-Phone Audio Response service. If you've signed up for E-Central membership, you will receive a notice in the mail with your new PIN within 7 business days. If you haven't received it or don't remember it, give us a call at 626.799.6000. Can I change my P.I.N.? Unfortunately, because of the volume of members we serve we are unable to provide custom PIN numbers. How can I end my membership with E-Central? If you wish to cancel your membership, please write us a letter with your Account number, name, request to close, and your signature. Please include a copy of your Driver's License. You can send it by mail or fax to one of our office locations. Once we receive it, we'll send you the remaining balance in all your accounts in a closing check to your primary address. Please note that if you have any outstanding Visa or Loan balances, your Membership Savings cannot be closed until they are paid off. back to top